Returns & Exchanges
At Flexnest, we are committed to your fitness journey and offer a hassle-free 15-day return policy for all premium gym equipment and apparel. If you are not completely satisfied with your purchase, we ensure a seamless process to get you the right gear for your goals.
Return Process
- 1.Initiate Request
Visit our returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Quality Inspection
Ensure the equipment is in its original packaging and unused condition; our team will review your request within 24-48 hours.
- 3.Scheduled Pickup
Once approved, we will coordinate a specialized courier to pick up the fitness gear directly from your doorstep at no additional cost.
- 4.Refund Processing
After the item reaches our warehouse and passes a final check, your refund will be processed to the original payment method within 7-10 business days.
